Articles

 How can I easily change my contacts from Text to HTML?

You can do this easier from the 'Manage Contact List' option.Check the box next to the contact...

 How do I check to make sure that my contact lists have legitimate contacts?

The easiest way to make sure that your contacts are legitimate is to simply email them a...

 How do I choose which lists my contacts will be added to and which custom fields will appear on the form?

To create a subscription form which you can place on your web site, you need to choose which...

 How do I view a list of all Unsubscribed email accounts?

To view a list of all unsubscribed users you simply select 'Contacts->View Contacts' from the...

 How do I view my Contact Lists and Contacts once I have created them?

You can view your contacts by simply selecting 'Manage Contacts' from the 'Contacts' menu.This...

 I am manually adding contacts, but I can't find where to add their first name, last name etc?

Firstly, you'll need to create the first name, last name and any other fields that you'd like as...

 I have made my subscription form only subscribe Text users but they are sent an HTML email. Why is this happening?

The emails sent from the forms are all sent as multi-part meaning that if they are able to view...

 If I send the one email to multiple contact lists and some one unsubscribes, what contact list are they removed from?

They are unsubscribed from all contact lists that they are on that are also included in the send.

 If we want contacts to have to 'verify' their email address before they are set to 'active' what do we need to do?

If you want people to confirm their details, edit your subscription form and tick the 'Require...

 Is it possible to download the list of individuals who have opened newsletters? If so, is there a way to do this for multiple newsletters within the same contact list?

You can export people who have opened a specific newsletter. To do that, when you select your...

 Is there a way to send a single newsletter to seperate contact lists without generating duplicates if individuals are members of both lists?

Yes there is. When you are sending your email campaign and are selecting the contact lists that...

 What happens to my contacts when I add them to a banned email list?

When you have a list of banned users and you send to a contact list the application will check...

 When creating a form, how can I add a hidden field that will show up on the email notification that the list owner gets when a new contact joins an email list?

Create a new custom field (eg "form referrer") as a text-field. Include it in your form. When you...